If you require new access to the Digital Proof of Life process to verify your eligibility, you can request that new access data be sent to your e-mail address.
To do that, we need the following information on the person for whom the Digital Proof of Life process is to be completed:
- First and last name
- Postal service payroll number (PANR) and postal service pension number (PRNR)
- Date of birth
- E-mail address to which the link containing the alternative access data is to be sent