International Inquiry

Have you sent an international registered letter that arrived damaged or did not arrive at all? Or are you waiting for an international letter from abroad? Please submit an international claim here for further investigations.

Please note that transportation times vary from country to country. Before submitting your claim, please ensure that the maximum standard transportation time has expired.
You can find information about your destination country here

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General Information

Shipment Details

Shipment number*

Posting Date *

Posting zip code*

Place of posting*

plus International cash on delivery

Liability (in EUR)

Weight (in grams)*

Sender Information

Company

First name

Last name / company*

Name (additional)

Street / P.O. Box*

Postal code*

City*

Country*

Phone

Email address

Your reference

Providing your bank details facilitates compensation in the case of damage or loss.

Account holder, if different

IBAN

BIC

Bank

Recipient Information

Company

First name*