Your inquiry | Customer Service Deutsche Post

Your Inquiry

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What is the problem in the delivery area?

When did the problem occur?

Where did the problem occur?

When was the notification of the item?

What pickup location is on the notification card?

When and where did you try to pick up the shipment?

What happend?

If it was a store employee, in which store were you?

When did this occur?

Personal Details

Academic Title

Surname*

Last name*

Postnummer/ Customer number

Your Address

Street*

Street Number*

Addition

ZIP Code*

City*

Country/Region*

Contact Details

E-Mail*

Phone

Mobile Phone

I am:*

Sender

Receiver

Data of receiver

Surname

Last Name

Street

Street Number

ZIP Code

City

Country/Region

Data of receiver

Surname*

Last Name*

Street*

Street Number*

ZIP Code*

City*

Country/Region*

Shipment Details

Tracking Number*

Destination Country*

Posting Date*

City of Posting*

ZIP Code of Posting City*

Content of letter*

My Message

* Mandatory field, the legal basis is performance of a contract as described in Article 6(1)(b) GDPR. The other fields are optional and are processed on the basis of your consent as described in Article 6(1)(a) GDPR.