Data Protection at Renten Service

We process the data required for the payment of your pension and other related tasks. That data includes master data and contact details (for example, name and address), pension data (for example, pension payment amount and postal service pension number), and banking details.

The task of making monetary payments and performing related activities are governed by the German Social Security Codes (sections 119 f. SGB VI and 99 SGB VII). The responsible handling of the personal data required for these tasks is governed by the German Social Security Codes (including SGB I, VI, VII, X), the German Federal Data Privacy Act and the European General Data Protection Regulation. We use your data exclusively for the above-mentioned tasks.

We store your data for as long as necessary for processing purposes or as is required by law. In Germany, information that serves as the basis for payments to you (for example, pensions) must be retained for a period of ten years after the payment.

You have the right to request information on any data stored about you. If you would like to do that, please contact the Data Protection Coordinator of the Renten Service.
If that data turns out to be incorrect or no longer needed (in your opinion) because the reason for storing it no longer exists, you have the right to request its deletion, correction or a limitation on its processing.

You also have the right to lodge a complaint with a supervisory authority.

Federal Commissioner for Data Protection and Freedom of Information

Graurheindorfer Straße 153

53117 Bonn

The most up-to-date information on data protection can be found on this page.

Detailed information about data protection and your rights are available at www.deutschepost.de/datenschutz